Privacy Policy
Your Privacy is Our Responsibility.
At Yozafy we are committed to protecting your personal information and being transparent about how we collect use and safeguard your data.
Introduction
This Privacy Policy describes how Yozafy Holding LLC operates the website at yozafy.com and collects uses and shares information about you when you use our services make a purchase or interact with us in any way.
By using our website or making a purchase you agree to the collection and use of your information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions.
Your privacy matters to us. We never sell your personal data to third parties and we only collect the information necessary to provide you with the best possible shopping experience.
Information We Collect
We collect different types of information depending on how you interact with our store:
Information you provide directly:
- Name and contact details including email address and phone number
- Billing and shipping address
- Payment information processed securely through our payment providers
- Order history and purchase details
- Communications you send us including support requests and feedback
- Account information if you create an account with us
Information collected automatically:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source
- Cookie and tracking data as described in our Cookie Policy below
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders and send order confirmations
- To communicate with you about your orders shipping and delivery
- To provide customer support and resolve disputes
- To send you marketing communications where you have opted in
- To improve our website products and services
- To detect and prevent fraud and ensure platform security
- To comply with legal obligations and enforce our terms
- To personalise your shopping experience
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business under strict confidentiality agreements.
These include:
- Shopify — our eCommerce platform provider
- Payment processors — to securely process your payments
- Shipping carriers — to deliver your orders
- Analytics providers — to help us understand website usage
- Marketing platforms — where you have consented to receive communications
We may also disclose your information when required by law or to protect the rights safety and property of Yozafy our customers or others.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
We use the following types of cookies:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors use our site
- Marketing cookies — used to deliver relevant advertisements
- Preference cookies — remember your settings and preferences
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
- Order and transaction data is retained for a minimum of 7 years for legal and accounting purposes
- Customer account data is retained until you request deletion
- Marketing data is retained until you unsubscribe or request removal
- Analytics data is retained in anonymised form for up to 2 years
Your Rights
Depending on your location you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to restriction — request we limit how we use your data
- Right to portability — request your data in a portable format
- Right to object — object to certain uses of your data including marketing
To exercise any of these rights please contact us at support@yozafy.com with the subject line "Privacy Request" and we will respond within 30 days.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access loss or misuse.
- All data transmitted through our website is encrypted using SSL technology
- Payment information is processed through PCI DSS compliant payment providers
- We never store full payment card details on our servers
- Access to personal data is restricted to authorised personnel only
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal regulatory or operational reasons. We will notify you of any significant changes by posting the updated policy on this page with a revised date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions concerns or requests regarding this Privacy Policy or how we handle your personal data please contact us.
- Email: support@yozafy.com
- Subject line: Privacy Request
- Response time: Within 30 days of receiving your request
- Company: Yozafy Holding LLC
Yozafy Holding LLC
Your Privacy is Protected — Always.
